Frequently Asked Questions
ORDER RELATED:-
- Question:- How can i change my shipping address, phone number, etc, in my order?
Answer:- If you wish to change the shipping address or phone number, you can do it after logging into your account section before the products are dispatched. Please note that you cannot change the address once the order is shipped. - Question:- What do i do if i want to buy in a country other than India?
Answer:- Currently Krishna Enterprises to the customers located in India only. - Question:- What do i do if i want to buy multiple products?
Answer:- Well all you need to do in that case is add all the products you want to buy in your cart by selecting the Add to Cart button, and then proceed to checkout after you have all the products in your cart. - Question:- What do i do if i want to edit my order after confirmation?
Answer:- Yes, you can edit your order if you change your mind before the order is shipped from our warehouse which is generally within 24 Hours of order confirmation, unfortunately it cannot be changed if the items have already been shipped.
Please note that you cannot change the address once the order is shipped. - How do i know that my order is confirmed?
Answer:- Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the items you have ordered and the shipping address.
In addition, you will receive an email and a text message confirming your order details. You will also be notified when we dispatch the items from our warehouse with the respective tracking details.
We keep updating our list, if you were unable to find your answer kindly email with your query at –info@krenterprisesdelhi.com